What Happens When Your Report is Submitted:
Step 1: Acknowledgement
You’ll receive a response within five business days outlining the next steps. If the concern falls outside our scope (For example, if the organization is not an ASI member), we’ll let you know that we won’t be able to process your report.
Step 2: Sign Waiver
If we can process your report the ASI Admin will email you a waiver to sign via electronic signature. (The waiver is at the bottom of this form for your review.)
Step 3: Confidential Conversation with the ERT
Your report is carefully read by our Evaluation and Restoration Team (ERT), who are guided not by assumptions of right or wrong, but by these questions:
What would best support the person raising this concern?
What would best serve the spiritual organization’s development and ethical accountability?
Was the Code of Ethics breached? If so, how and which tenets were breached?
The ERT will contact you to schedule a confidential meeting. This meeting is a listening space and their role includes helping you decide if you want to proceed with professional mediation. The ERT are not mediators. Their role is to support clarity and options, not to steer an outcome.
In this meeting, you’ll have the opportunity to share your experience, ask questions, and consider next steps—such as whether to pursue mediation. It’s also a time to reflect and be heard.
You will be supported as you decide if you want the organization to be contacted, if you wish to remain anonymous, or if you’re open to a mediated conversation. While we will keep your identity confidential, please understand that in small communities, it may still be possible for others to guess who made the report.
ASI will never share your name or personal details without your clear permission.
Step 4: Contacting the Organization
If you consent, the ERT will meet with the organization representative. If you do not want them contacted, we will respect that choice. (You will have the opportunity to talk through these options with the ERT). If you request mediation, we will meet with the organization rep. prior to mediation and anonymity will not be possible.
If the organization in your report refuses to attend mediation, we (ERT) will offer to speak with them a second time. If they still refuse mediation, then appropriate action will be taken, which may include requesting the member to undertake specific training to bring awareness to behaviors that can cause harm, and while we have not yet taken this action, we may consider suspending or revoking membership.
Step 5: Mediation
If both you and the ASI member agree, a trusted professional mediator will be hired.
ASI does not have in-house mediators; we reach out to specially trained professionals. Typical costs range from $700 to $1,500 to address one case.
ASI is funded solely by donations. After the mediation is complete, we will invite both parties to contribute to future mediation processes by offering a contribution that feels appropriate and does not create financial hardship. This is a way to pay-it-forward and to support the next mediation for ASI members.
Formal mediation usually involves a preparatory meeting with the mediator (one for each party) and one or two sessions with you and the organization in your report.
While reconciliation is always hoped for, it is not an expected or necessary outcome. Even without restoration of the relationship, the process of mediation can support clarity, boundary-setting, learning, and personal growth for both parties.
Step 6: Feedback and Closure
Whether or not mediation takes place, the ASI process is considered complete once all the steps outlined here have been followed. In some cases, reconciliation may not be possible.
At the end of the process, you’ll receive a request for feedback. This is your chance to share what felt supportive, what didn’t work for you, and whether the process offered any learning or insight. Your reflections matter. They help us grow and strengthen the process for others.
Once a case is closed by the ASI, please be respectful of all involved and do not continue contacting the ERT, mediator or administrator around this particular concern. We want to be supportive and the feedback form is in place for you to share your experience.
Please note: the timeline from the initial filing of a report to closure can take up to 8 weeks or more, depending on the availability of all parties.
Thank you for helping us to change the paradigm of spiritual leadership.